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Business Incorporation Zone Co Working Space – Support Services Terms and Conditions

Business Incorporation in the UAE – General Information

Business Incorporation Zone Dubai Mainland Coworking License Terms and Conditions

Our terms and conditions are updated regularly and it is important that these are read and understood as published on our website. Business Incorporation Zone FZ LLC has the right to modify or change the agreement, without reference to the clients at any time.

Also, that the responsibility for checking any amendments is that of the site user and clients. By signing the proposal at the time of the business setup, it is been agreed that clients have read, understood and accepted the terms and conditions and will take onus of any update by regularly visiting our official website and communications. 

Website Usage

These Business Incorporation Zone terms & conditions contained herein on this webpage, shall govern your use of this website, including all pages within this website. These terms apply in full force and effect to your use of this website and by using this website, you expressly accept all terms and conditions contained in this website. You must not use this website, if you have any objection to any of these terms & conditions.

These are the terms that apply when you are using our website.

Who We Are and How to Contact Us

https://www.businessincorporationzone.ae is a site operated by Business Incorporation Zone FZ LLC (trading as Business Incorporation Zone) (referred to on this page as “us” or “we”). We are a Free Zone Limited Liability Company incorporated in the United Arab Emirates with license number 8552/2016. Our registered address is Fujairah – Creative Tower, PO Box 4422, Fujairah, United Arab Emirates. If you wish to contact us, please do so by email setup@bizincorp.ae

By Using Our Website, You Accept These Terms

By using this website, you confirm that you accept the terms of this policy and that you agree to comply with them. If you do not agree to these terms, you must not use our site.

There May Be Other Terms That Apply to You

Please note there may be other terms that apply to you. If you engage with us in the provision of products, our business terms and conditions and software license may also be applicable to you.

We May Make Changes to the Terms of This Policy

We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand those terms that apply at that time.

We May Suspend or Withdraw Our Website

We may suspend or withdraw or restrict the availability of all or any part of our website for business and operational reasons.

How You May Use Material on Our Website

We are the owner or the licensee of all intellectual property rights in our website, and in the material published on it. All material produced on our website is protected by global copyright laws and treaties. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our website for your personal use and you may draw the attention of others within your organization to content posted on our website.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our website must always be acknowledged.

You must not use any part of the content on our website for commercial purposes without obtaining a licence to do so from us.

If you print off, copy or download any part of our website in breach of these terms of use, your right to use our website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

The website information is subjected to change

The content on our website is provided for general information only. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our website.

Although we make reasonable efforts to update the information on our website, we make no representations, warranties or guarantees related to third party content and imagery, whether express or implied, that the content on our website is accurate, complete or up to date.

We Are Not Responsible for Websites We Link To

Where our website contains links to other websites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those websites or resources.

Our Liability to You

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

Different limitations and exclusions of liability will apply to liability arising as a result of the supply of our services to you. Please refer to our terms of engagement for further details.

We exclude all implied conditions, warranties, representations or other terms that may apply to our website or any content on it. We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • use of, or inability to use, our website; or
  • use of or reliance on any content displayed on our website.

In particular, we will not be liable for:

  • loss of profits, sales, business, or revenue;
  • business interruption;
  • loss of anticipated savings;
  • loss of business opportunity, goodwill or reputation; or
  • any indirect or consequential loss or damage.


We Are Not Responsible for Viruses and You Must Not Introduce Them

We do not guarantee that our website will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access our website. You should use your own virus protection software.

You must not misuse our website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorized access to our website, the server on which our website is stored or any server, computer or database connected to our website. You must not attack our website via a denial-of-service attack or a distributed denial-of service attack. We will report any breach of this term in our discretion to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our website will cease immediately.

Rules About Linking to Our Website

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our website in any website that is not owned by you.

Our website must not be framed on any other website, nor may you create a link to any part of our website other than the home page. We reserve the right to withdraw linking permission without notice.

If you wish to link to or make any use of content on our website other than that set out above, please contact setup@bizincorp.ae

How We May Use Your Personal Information

These Business Incorporation Zone terms & conditions contained herein on this webpage, shall govern your use of this website, including all pages within this website. These terms apply in full force and effect to your use of this website and by using this website, you expressly accept all terms and conditions contained in this website. You must not use this website, if you have any objection to any of these terms & conditions.

Business Incorporation Zone FZ LLC maintains the https://www.businessincorporationzone.ae Website (“Site“)

Business Incorporation Zone FZ LLC accepts payment by Visa or Mastercard debit and credit cards in AED for our services.’’

’We will not trade with or provide any services to OFAC and sanctioned countries’’

’Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website’’

’Cardholder must retain a copy of transaction records and Business Incorporation Zone FZ LLC policies and rules’’

’User is responsible for maintaining the confidentiality of his account’

Intellectual Property Rights

Other than content you own, which you may have opted to include on this website, under these terms, Business Incorporation Zone and/or its licensors own all rights to the intellectual property and material contained in this website, and all such rights are reserved.

You are granted a limited license only, subject to the restrictions provided in these Terms, for purposes of viewing the material contained on this website.


Publishing any website material in any media;

Selling, sublicensing and/or otherwise commercializing any website material;

Publicly performing and/or showing any website material;

Using this website in any way that is, or may be, damaging to this website;

Using this website in any way that impacts user access to this website;

Using this website contrary to applicable laws and regulations, or in a way that causes, or may cause, harm to the website, or to any person or business entity;

Engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this website, or while using this website;

Using this website to engage in any advertising or marketing;

Your Content

In these Business Incorporation Zone terms & conditions, “Your Content” shall mean any audio, video, text, images or other material you choose to display on this website. Your Content must be your own and must not be infringing on any third party’s rights. Business Incorporation Zone reserves the right to remove any of your content from this website at any time, and for any reason, without notice.

How do we Protect your Information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

Limitation of Liability

In no event shall Business Incorporation Zone, nor any of its officers, directors and employees, be liable to you for anything arising out of or in any way connected with your use of this website, whether such liability is under contract, tort or otherwise, and Business Incorporation Zone, including its officers, directors and employees shall not be liable for any indirect, consequential or special liability arising out of or in any way related to your use of this website.


You hereby indemnify to the fullest extent Business Incorporation Zone from and against any and all liabilities, costs, demands, causes of action, damages and expenses (including reasonable attorney’s fees) arising out of or in any way related to your breach of any of the provisions of these terms.

Variation of Terms

Business Incorporation Zone is permitted to revise these terms at any time as it sees fit, and by using this website you are expected to review such terms on a regular basis to ensure you understand all terms and conditions governing the use of this website.

Entire Agreement

These terms, including any legal notices and disclaimers contained on this website, constitute the entire agreement between Business Incorporation Zone and you in relation to your use of this website and supersede all prior agreements and understandings with respect to the same.

How do we Protect your Information?

We take our obligations of confidentiality and the protection of your personal data very seriously. We will not, therefore, sell or make your data available to any third party.


Cookies are small data files that are stored locally on your computer and which enable us to tailor your experience in using the website. The website uses cookies, and you are deemed to consent to the use of cookies by using the website. You can turn off the use of cookies in your Web browser. Please consult the help files for your browser for more information.

Which Country’s Laws Apply to Any Disputes?

These terms, their subject matter and formation are governed by the laws of Dubai International Financial Centre (DIFC) without giving effect to any choice or conflict of law provision or rule (whether of the DIFC or any other jurisdiction). You and we agree that any dispute, difference, controversy or claim arising out of or in connection with this Licence including (but not limited to) any question regarding its existence, validity, interpretation, performance, discharge and applicable remedies, shall be subject to the exclusive jurisdiction of the Courts of the DIFC, although we retain the right to bring any suit, action or proceeding against you for breach of these terms in your jurisdiction of residence or any other relevant jurisdiction. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.


Business Incorporation Zone (BIZ) accepts payment by Visa or Mastercard debit and credit cards in AED for its products and services. All online purchases are also governed by the terms and conditions of respective merchant service providers. Please review the respective merchant service provider’s user agreement and privacy policy before entering any transaction. Interpretation. These Terms of Use supersede all other written and oral communications or agreements with regard to the subject matters discussed in these Terms of Use. A waiver or modification of these Terms of Use will only be effective if made in writing signed by an authorized officer of BIZ. All refunds will be made onto the original mode of payment. 

Terms of Payment:

All payments (except otherwise indicated) are payable to our Emirates NBD account. Please contact us for the complete details.

  • Payments are to be made in advance for all services, except where postdated cheques or another form of guarantee to the entirety of the services is received and approved.
  • The Fee structure and costs are as indicated and agreed at time of signing these terms and conditions or as is prevalent at the time of subscribing for a product or service after the signing of these terms and conditions
  • The customer is required to provide payment via cash, bank transfer, credit card, post-dated cheques upon application, amounting to the agreed Support Services terms for the longevity of the trade license or as otherwise agreed.
  • All bank transfer fees are to be borne by the payer.
  • We accept online payments in Emirati Dirham (AED) through Visa and Master Card.
  • We will not trade with or provide any services to OFAC and sanctioned countries.
  • Customer using the website who are Minor /under the age of 18 shall not register as a user of the website and shall not transact on or use the website.
  • Cardholder must retain a copy of transaction records and BUSINESS INCORPORATION ZONE policies and rules.
  • User is responsible for maintaining the confidentiality of his account.
  • Applications are submitted for processing and indicated timelines commence upon realisation of payment.
  • Any ancillary services will be quoted and charged in advance and accepted through written consent or otherwise agreed.
  • Business Centre Services, Phone Numbers, Fax Number, Meeting Room, Internet Café, Address and Courier Mail Management Services will be provided by and governed by the selected operator. Please note charges apply for transferring calls, furthermore the fax number is a communal fax number not a dedicated one. With regard to meeting rooms, bookings need to be made a minimum of 3 working days in advance and a booking is limited to units of 2 hours. Internet Café usage is on a first come first serve basis, BUSINESS INCORPORATION ZONE  will make payment to the selected Business Centre and for the selected service on behalf of the Client, however the client will be required to sign the terms and conditions of the selected operator and will be bound and governed by those terms and conditions. BUSINESS INCORPORATION ZONE is not liable or responsible for any part of the agreement entered into between the Client and the selected Business Centre or the services in which they offer. Any sundry services i.e. call transfer charges, photocopying, printing, additional meeting room hours and internet café days will be billed directly by the business centre to the client and must be settled immediately to avoid all business centre services being suspended.
  • Should you wish to use the ‘honesty bar’ at the business centre you will need to lodge a credit card with them as security, and settle your bill daily. Please note only hot beverages are complimentary i.e. tea and coffee everything else is chargeable.
  • With regard to meeting rooms hours and days at the internet café, no partial bookings are accepted, i.e. a half hour meeting room booking will be viewed as 1 hour, and similarly if you use the internet café for 2 hours it will be viewed as 1 day. Furthermore if for example 2 of you are using the internet café on the same day and occupying 2 desks, that will count as 2 days usage. Furthermore desk space cannot be shared, you can only have 1 person occupying 1 desk. If you would like additional meeting room hours and/or internet café days you may approach the Business Centre and pay them the applicable rates directly. Also please note that desk usage at the internet café is on a first come first serve basis, and meeting rooms need to be booked in advance and are subject to availability. Unused meeting room hours or internet café days cannot be rolled over to the following month.
  • Any regular mail received will be kept for 60 calendar days and will be discarded thereafter if not collected. Any parcels received will carry a handling fee of 100 AED per item in addition to any applicable customs fees; parcels will be discarded after 21 calendar days if not collected.
  • The PO Box details that appear on your Free Zone trade license can NOT be used to receive any mail or packages for yourself or your company; any mail or packages sent to these PO Boxes will be destroyed.
  • Should payment for the renewal of the BUSINESS INCORPORATION ZONE  package (Support Services and Company Registration) not be made by the expiry date of the company Trade License, all services will be discontinued including any telephone number you have subscribed for. Any reconnection of the telephone number once it has been disconnected which will become subject to a charge of 350 AED. Furthermore you will be charged a penalty of 100 AED per day after the date of expiry until you either renew the BUSINESS INCORPORATION ZONE  package or complete the closing/cancellation procedure, you will also be liable to pay any applicable government fees i.e. closing/cancelling fees and late fees for closing/cancelling after the expiry date of the license, or late fees for renewing your license after the expiry date of the license as well as any license amendment fees if the Licensing Authority has re-allocated your office space due to renewal of the license after the expiry date.
  • Some services will be provided by and governed by a 3rd party operator. BUSINESS INCORPORATION ZONE  will make payment to the selected 3rd party operator for the selected service on behalf of the Client, however the client will be required to sign the terms and conditions of the selected 3rd party operator and will be bound and governed by those terms and conditions. BUSINESS INCORPORATION ZONE  carry no liability for any part of the agreement entered into between the Client and the selected 3rd party operator.
  • Any payments received by BUSINESS INCORPORATION ZONE  towards any product or service are non-refundable unless agreed otherwise. This condition is valid even if the payment received isn’t for the full amount of the service or product subscribed for and/or the customer has yet to provide BUSINESS INCORPORATION ZONE  with all the correct documentary requirements for said product or service and/or their application is rejected by the licensing/government authority for any reason.

Non – Payment & Cancellation Policy:

  • In the event that the post dated cheques or security deposit for any products or services subscribed to are not cleared within 30 days of their due date, legal action will be sought to recover the funds upto and including the cancellation of the company trade license and any company visas and imposing any necessary bans through the free zone and/or other licensing authority and/or UAE immigration against the customer. Furthermore BUSINESS INCORPORATION ZONE  reserves the right to take over and subsequently close the customer’s company incorporated via BUSINESS INCORPORATION ZONE  should it deem it necessary and cancel any visas associated with said company without notice in the sole case of any outstanding payment being delinquent for over 30 days, where the customer will remain liable for the outstanding charges to BUSINESS INCORPORATION ZONE  and all applicable fees associated with the cancellation of said trade license and visas.
  • Late payments will be subject to a penalty of 10% per month or part thereof.
  • Cheques returned result in a charge of AED 250.
  • In an event of an unauthorized credit card for monthly Support Services payment, there will be a charge of AED 250
  • Any yearly renewable product or service will auto renew for a further 12 month period unless written notice is received 2 months before the renewal date.
  • You will be required to settle upfront in full any pending instalments at the time of cancellation of your license.
  • In the event of cancellation of the trade license, you will be required to pay the prevailing BUSINESS INCORPORATION ZONE /government charges for closing down the company or cancelling the visas.
  • Ownership of any property left in BUSINESS INCORPORATION ZONE  facilities being transferred to BUSINESS INCORPORATION ZONE , for disposal, sale, or any other action deemed necessary to recover any outstanding balance from the customer. BUSINESS INCORPORATION ZONE  will have no obligation whatsoever to disclose information concerning action taken if any, and may still take necessary legal measures to obtain payment for services provided from the customer.
  • With regard to the company setup via BUSINESS INCORPORATION ZONE , the client is obliged to maintain BUSINESS INCORPORATION ZONE  as their agent for the lifetime the company remains in existence, and are not permitted to transact their company license renewal or any other process pertaining to their company individually or via another agent or via the Free Zone at any time unless otherwise agreed by BUSINESS INCORPORATION ZONE .
  • BUSINESS INCORPORATION ZONE reserves the right to take legal action both in the UAE and globally to recover all and any funds it is owed, and to assign the collection of any such debts to a 3rd party collection agent in any jurisdiction domestically or globally.


  1. To be eligible for (BIZ) client referral program (“Program”):
    • You must refer a client that has not engaged with (BIZ) in any previous or current business transaction;
    • The referral shall be applicable only upon the completion of a transaction with (BIZ) for a business license of at least one (1) year;
    • You must complete and submit (BIZ) referral form available at https://www.businessincorporationzone.ae/refer-a-friend/; or send an email to setup@bizincorp.ae ; or call 800249 ; or send a direct email, phone call, or message to any employee of BIZ mentioning your interest in the referral program with all details of the referee.
    • In exchange for the Referral, you shall be entitled to receive Arab Emirates Dirhams (“Award”);
    • To claim the Award, you will be required to physically visit the concerned office, sign an acknowledgment as well as a payment-received voucher with a valid physical ID proof. If out of the country, then a valid ID proof along with bank details to be emailed to the sales agent who has helped with the company registration.
    • E-signatures on any forms/receipts will not be accepted. If out of the country, BIZ will accept the E-signature form which will be shared on the registered email only.
    • No employee (of all departments at BIZ) will be permitted to collect a referral payment of any form on behalf of the referrer.
    • The Award shall be paid to you in the form of wire transfer/cash (made to the referrer) only within ten (10) calendar days from the date of new license application submission as well as all payments received from the referee, in relation to the new license application, to BIZ.
  2. For the avoidance of doubt, ‘referral confirmation’ means completion of the transaction by the client under clause ii.
  3. You agree and acknowledge that BIZ, in its sole discretion, reserves the full right and authority to reject referrals for any reason.
  4. In the event of a breach of these terms and conditions (“Terms”) or applicable laws of the United Arab Emirates, BIZ reserves the right to cancel, reject or otherwise abrogate the Award owed to you.
  5. The intention of the Program is to refer prospective clients to BIZ. However, you agree to not engage in any of the following activities in connection with the Program:
    • Post any information or material, through the Link, that is illegal, untrue, inaccurate, defamatory, threatening, or otherwise malicious in nature;
    • Infringe BIZ intellectual property, including without limitation, BIZ brand, logos, trademarks, or otherwise;
    • Attempt to circumvent any protective administrative and/or technological measures associated with the Program;
    • Post, upload, transmit, or otherwise distribute advertisements or other marketing collaterals through the Link;
    • Impersonate or misrepresent the client and its respective details;
    • Collect information about clients without explicit authorization; Interfere with, or attempt to interfere with, access to the Program’s network or the Link;
    • Use the Program or the Link in any way that is deemed unlawful or prohibited through these terms and conditions and applicable laws; or
    • Use the Link to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, trojan, horse, worm, keystroke logger, rootkit or other malicious computer software.
  6. BIZ may, in its sole discretion, prohibit you from participating in the Program or from receiving the Award if BIZ determines that you are attempting to undermine the fairness, integrity, or legitimacy of the Program in any way by cheating, hacking, deception, or any other unfair practices.
  7. Use of any affiliate website, affiliate networks, automated systems, or scripts is strictly prohibited and shall result in disqualification from the Program.
  8. You shall not enter multiple or fake email addresses or accounts, use fictitious identities or use any system, bot, or other devices to participate in the Program or to receive the Award.
  9. You acknowledge that BIZ may store, record, or document any information exchanged through the Link. BIZ utilizes the most up-to-date applications and security systems to ensure that all data entered online, through the Link is encrypted.
  10. You must ensure the accuracy and authenticity of any and all the information supplied to BIZ, through the Link. Where you become aware that any information supplied is incorrect, invalid, or outdated, you must amend such information as soon as reasonably possible.
  11. You accept responsibility for the information supplied to BIZ, through the Link. BIZ shall not be held responsible for any misinterpretation of information due to ambiguously worded text or otherwise.
  12. Through participation in the Program, you agree to be bound by these Terms, BIZ privacy policy, and other applicable regulations.
  13. In no event shall BIZ be held responsible for the possible or actual occurrence of any of the following:
    • Inaccurate or incomplete information relating to the client;
    • Data corruption, theft, destruction, unauthorized access to or alteration of any relevant materials;
    • Any errors or omissions related to administrative or technological procedures, whether related to the Program or to the Link;
    • Claims, demands, damages, disputes or otherwise between you and the client; or
    • Any other injuries, losses, damages arising out of or in connection with the Program.
    • You hereby agree and acknowledge your duty to indemnify, defend, release and hold harmless BIZ, its affiliates, subsidiaries, together with their respective employees, directors, officers, and shareholders, from any and all claims, actions, demands, damages, losses, liability, costs or expenses caused by, arising out of, in connection with, or related to your participation in the Program (including without limitation, any property loss, damage, personal injury or death caused to any persons and/or the awarding, receipt or misuse of the Program or any Award).
  14. BIZ further reserves the right to discontinue, alter, modify or change, all or any part of the Program or the Link, and to stop publishing at any time, in its sole discretion, without any notice or explanation.
  15. As a result of any discontinuation, alteration, modification, or change, you shall not be entitled to any form of compensation or other payment upon such discontinuation or alteration of the Program.
  16. BIZ reserves the right to disqualify you and/or cancel any Award, in the event of a discovery of tampering with the entry process or the operation of the Program or violating these Terms.
  17. Any attempt to deliberately damage or undermine the legitimate operation of the Program may result in violations of criminal and civil natures and will result in immediate disqualification from participation in the Program. Should such an attempt be made, BIZ reserves the right to seek remedies and damages, to the maximum extent as permitted by the relevant laws of the United Arab Emirates.
  18. BIZ shall not be held responsible for any failure to perform, or delay in the performance of, any of its obligations under these Terms that is caused by events outside of BIZ reasonable control, including without limitation, acts of God, global health pandemics, internet failures, malfunction of data/database, software or otherwise, fires, floods, severe weather conditions, explosions, war, acts of terrorism, industrial disputes (whether or not involving BIZ’ employees) or acts of local or central governments or other competent authorities.


These Terms shall be governed by, and construed in accordance with, the laws of the Emirate of Dubai – respective governing entity.

All involved parties agree that governing courts shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with these Terms or its subject matter.

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